Beitrittsdatum: 1. Apr. 2022

The international standard ISO 20000 establishes parameters for measuring the success of an organization's IT Service Management System. This standard ensures that IT services are supplied in accordance with the demands of customers and users. As a result, ISO 20000 Certification is a formal recognition that organizations deliver the best quality services to their customers. ISO/IEC 20000 was developed in collaboration between the International Organization for Standardization (ISO) and the International Electrotechnical Commission (IEC). ISO 20000 describes how to control, monitor and maintain service quality, design, transition and delivery, as well as how to improve them over time. It enables organizations to meet regulatory requirements while providing high-quality services to their customers. Visit:certificación ISO 20000

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